Payment Terms

Effective Date: September 2026

These Payment Terms explain the payment methods, billing procedures, payment authorization, order confirmation, refunds, and other payment-related conditions applicable to purchases made through the Hupakim website.

Hupakim aims to provide clear and straightforward payment information so that customers can understand the amount payable before completing an order.

By placing an order through our website, you acknowledge and agree to the payment terms described below.

1. Accepted Payment Methods

Hupakim currently accepts the following major credit and debit card payment methods:

• Visa

• Mastercard

• American Express

• Discover

Available payment methods will be displayed during the checkout process.

Customers must provide valid payment information and have sufficient authorization from the card issuer or financial institution to complete the transaction.

Hupakim does not accept cash, checks, money orders, or payment methods that are not displayed as available during checkout unless otherwise expressly stated on the website.

2. Currency

All product prices displayed on the Hupakim website are stated in U.S. Dollars (USD) unless otherwise indicated.

The amount charged to your payment method will be based on the final order total displayed during checkout.

If your card or financial institution uses a currency other than USD, your financial institution may apply its own currency conversion rate or foreign transaction fee. Such fees are determined by the customer's bank or card issuer and are not controlled by Hupakim.

3. Product Prices

Product prices are displayed on the applicable product pages and may be updated from time to time.

The price applicable to an order is generally the price displayed at checkout when the customer submits the order, subject to correction of obvious pricing errors.

Hupakim makes reasonable efforts to ensure that product prices and other purchasing information are accurate. However, if an obvious typographical, technical, or pricing error occurs, we reserve the right to correct the error.

If an obvious pricing error materially affects an order that has already been placed, we may contact the customer before fulfilling the order to explain the situation and provide available options, which may include allowing the customer to proceed at the corrected price or canceling the affected order.

We will not intentionally advertise one price and charge a materially different undisclosed price at checkout.

4. Taxes

Applicable sales tax may be calculated and collected at checkout when required by applicable law.

The applicable tax amount, when required, will be displayed as part of the order total before the customer completes payment.

Tax rates may vary depending on the shipping destination and applicable tax requirements.

Customers are responsible for paying any applicable taxes that are legally required to be collected on their purchase.

5. Shipping Charges

Shipping charges, when applicable, are calculated according to the shipping terms displayed on the Hupakim website.

For current domestic U.S. shipping terms:

• Orders of $49.00 or more qualify for free standard shipping.

• Orders below $49.00 are subject to a $7.99 shipping fee.

• Standard shipping is provided through FedEx.

• Estimated delivery time is generally 7–15 business days after the applicable order processing period.

The applicable shipping charge will be shown during checkout before the order is submitted.

Shipping timeframes are estimates and are not guaranteed delivery dates.

Please refer to our Shipping Policy for additional information regarding order processing, shipping, delivery, tracking, delays, and delivery-related issues.

6. Order Total

Before completing your purchase, the checkout page will generally display the applicable:

• Product price.

• Quantity.

• Applicable discounts or promotions.

• Shipping charges, if any.

• Applicable taxes.

• Final amount payable.

Customers should review the order details carefully before submitting payment.

Once an order has been successfully submitted, the order total will generally be used to process the payment.

7. Payment Authorization

By submitting an order, you authorize Hupakim and its payment processing provider to process the payment for the total amount displayed at checkout.

Payment authorization may be subject to verification by the card issuer, payment processor, fraud-prevention systems, or other applicable financial institutions.

A payment authorization or temporary hold does not necessarily mean that the order has been fully accepted or shipped.

If payment cannot be authorized or completed, the order may be delayed, placed on hold, or canceled.

8. Payment Processing

Payment processing is performed through the payment-processing infrastructure available during checkout.

Hupakim does not require customers to send complete credit card numbers, security codes, passwords, or other sensitive payment credentials to us by email.

Customers should only enter payment information through the designated secure checkout interface provided on the website.

For security reasons, customer service representatives may request limited order or payment-related information to verify an order, but customers should not provide their complete card number or card security code by email or telephone unless specifically required through an authorized secure payment process.

9. Payment Verification

To protect customers and the business from unauthorized transactions, an order may be subject to routine payment or fraud-prevention checks.

These checks may include verification of:

• Billing information.

• Shipping information.

• Payment authorization.

• Order information.

• Transaction risk indicators.

If additional information is reasonably necessary to verify an order, Hupakim may contact the customer using the contact information provided during checkout.

If an order cannot be reasonably verified or the payment cannot be successfully authorized, Hupakim may delay or cancel the order.

10. Declined or Failed Payments

An order may not be successfully processed if:

• The card is declined by the issuing bank.

• The payment information is incorrect.

• The card has expired.

• The available credit or funds are insufficient.

• The billing information does not match the information required by the payment processor.

• The payment processor cannot authorize the transaction.

• A security or fraud-prevention review prevents the transaction from being completed.

• A technical issue prevents successful payment processing.

If payment fails, customers may be asked to use another valid payment method or correct the payment information.

Hupakim does not control decisions made by card issuers or financial institutions regarding whether a transaction is approved or declined.

11. Order Confirmation

After an order has been successfully submitted, Hupakim may send an order confirmation to the email address provided by the customer.

The order confirmation generally contains information such as:

• Order number.

• Products purchased.

• Quantity.

• Product prices.

• Shipping information.

• Applicable taxes.

• Shipping charges, if any.

• Total order amount.

Receiving an order confirmation does not necessarily mean that the order has already shipped.

A separate shipping confirmation or tracking notification may be provided after the order has been processed and handed to the carrier.

12. Order Acceptance and Cancellation

Submitting an order constitutes a request to purchase the selected products.

Hupakim reserves the right to review and, where reasonably necessary, reject or cancel an order due to circumstances such as:

• Payment authorization failure.

• Suspected unauthorized or fraudulent activity.

• Obvious pricing or listing errors.

• Product availability issues.

• Inaccurate or incomplete order information.

• Shipping restrictions.

• Technical errors affecting the order.

• Other circumstances that prevent reasonable fulfillment of the order.

If Hupakim cancels an order after payment has been successfully captured, the applicable amount will be refunded to the original payment method, subject to the procedures of the payment processor.

13. Duplicate Charges

Hupakim does not intentionally charge customers more than once for the same order.

In some circumstances, a card issuer or payment processor may display a temporary authorization or pending transaction in addition to the completed transaction.

A pending authorization is not necessarily a second completed charge.

If you believe that you have been charged more than once for the same order, please contact us with your order number and relevant transaction information so that we can review the issue.

14. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

Refunds may be issued in circumstances including:

• An approved return.

• An approved cancellation.

• A confirmed incorrect shipment.

• A confirmed damaged or defective product.

• An order that Hupakim cannot fulfill after payment has been processed.

• Another circumstance where a refund is approved under our Return & Refund Policy.

The amount of any refund will depend on the applicable circumstances and the terms of the relevant policy.

For customer-requested returns, original shipping charges are generally non-refundable unless otherwise required by applicable law or expressly stated by Hupakim.

15. Refund Processing Time

After a return or refund has been approved, Hupakim will generally initiate the applicable refund within 3–5 business days after the required review or inspection has been completed.

Once the refund has been initiated, the time required for the funds to appear in the customer's account may vary depending on the payment processor, card network, card issuer, or financial institution.

Hupakim cannot control the processing time imposed by a customer's bank or card issuer.

If a refund has been confirmed by Hupakim but does not appear after a reasonable period, please contact our customer service team so that we can assist with checking the transaction status.

16. Partial Refunds

Where applicable, Hupakim may issue a partial refund rather than a full order refund.

Examples may include:

• Only part of an order is returned.

• An eligible product is refunded while other products remain in the order.

• A deduction is permitted under the Return & Refund Policy due to a returned product's condition.

• A promotional discount affects the refund calculation.

• A shipping charge or other non-refundable amount applies.

The applicable refund amount will be determined based on the circumstances of the order and the applicable policies.

17. Discounts and Promotional Pricing

Promotional codes, discounts, and special offers may be subject to additional terms displayed with the applicable promotion.

Unless otherwise stated:

• Only valid promotional codes can be applied.

• Promotional discounts cannot generally be applied retroactively to completed orders.

• A promotional code may have expiration, product, quantity, or order-value restrictions.

• Promotional offers may not be combined unless expressly stated.

• The final discounted price will be shown during checkout when the promotion has been successfully applied.

If an order is partially returned, the refund may be adjusted to reflect the promotional pricing originally applied to the order.

18. Gift Cards and Store Credit

Unless specifically offered and stated on the Hupakim website, Hupakim does not currently guarantee the availability of gift cards or store credit as a payment method.

If Hupakim introduces gift cards or store credit in the future, separate terms may apply.

19. Payment Security

Hupakim takes reasonable measures to protect payment-related information and works with payment-processing systems designed to handle payment information appropriately.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should use their own judgment when accessing the website and should immediately contact their card issuer if they believe their payment credentials have been compromised.

Hupakim will not intentionally request a customer's full card number or card security code through ordinary email communications.

20. Customer Responsibility

Customers are responsible for providing accurate information during checkout, including:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Telephone number, where requested.

• Valid payment information.

Hupakim is not responsible for payment or order-processing problems caused by inaccurate information supplied by the customer.

Customers should review all order information carefully before submitting payment.

21. Payment Disputes and Chargebacks

If you believe there is an issue with a payment or order, please contact Hupakim customer service before initiating a payment dispute whenever reasonably possible.

We will review legitimate payment concerns and attempt to resolve them in accordance with our policies and applicable requirements.

Nothing in this section limits any rights a customer may have under applicable law or the rules of the customer's card network or financial institution.

22. Changes to Payment Terms

Hupakim may update these Payment Terms from time to time to reflect changes in payment methods, payment processors, business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised effective date.

The payment terms applicable to an order will generally be those displayed and applicable when the order is placed, subject to applicable law.

23. Contact Us

If you have questions about payment methods, payment processing, an order charge, a refund, or another payment-related issue, please contact us:

Hupakim

Email: [email protected]
Phone: +1 (214) 850-3555
Address: 3213 Hillsdale Ct, Plano, Texas 75093, United States

Business Hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday–Sunday: Closed